9.7 A7 : SOP For District COVID-19 Response Cell

An SOP for District COVID-19 Response Cell can be obtained from SOP For State / District Control Room. 

This SOP describes the need to setup the following sub-teams:

  • Surveillance team
  • Call Centre management team
  • Media management team
  • Sample tracing team
  • Private hospital coordination team
  • Transportation and ambulance management team
  • Inter departmental coordination team

A few additional points for consideration are listed below.

  • A Mobile number and WhatsApp number, and FB / Twitter account dedicated to the cell
  • Widely circulate the contact details not only among the community but also to important administration stakeholders- DC, ADC, CMOH, DSWO, PAO, DPO, SP, DSP, OC of police stations, and also market associations, hospitals, clinics, doctors, other CSOs, Primary Health centres, SHCs, etc.
  • Shift duty staff permanently on the Cell
  • A list of symptoms and preventive measures in a communicative format -- hand washing for 20 secs to be available to the staff, etc.
  • A doctor on call to respond to questions may be offline, or online.
  • Ambulance numbers
  • Ration shop numbers
  • Bank branch manager numbers
  • All incoming calls have to be recorded with name, village, block, ward, municipality and numbers
  • List of Remote areas, backward areas, where logistics may be difficult.
  • List of all Block Panchayats, Gram Panchayats heads, and BDO and their numbers.
  • Specific information about places where migration takes place and people have returned. Setting up volunteers specifically in those places.
  • Established contacts with essential goods shops and factories (like bread, aata mill), Mandis.

Some primary duties of the Cell

  • Regular checking with ration shops for food stock.
  • Regular checking with medicine shops for medicine stocks (important medicines list be obtained).
  • Regular checking with ambulance services if they are on duty.
  • Regular checking with merchant associations about basic food grain stock.
  • Setting up local level volunteers, either from college NSS, or clubs, or anyone. and having their phone numbers.
  • Leaflet distribution, loudspeaker announcements, in municipal wards, block towns, gram panchayats.
  • Prepares a set of certified messages of prevention, nutrition and send through WhatsApp every day to whatever numbers available.
  • Also get as many mobile numbers as possible of people -- teachers, ASHA workers, ICDS workers, Siksha Mitra, etc. and send messages informing them about the CELL.
COVID-19